DOGOUT Privacy Policy

Effective date: 01.01.2025
Last updated: 07.03.2026

1. Who We Are

Welcome to DOGOUT – a social app designed for dog lovers.

Our websites:
https://dogout.app
https://dogout.co.uk

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the GDPR (EU), Polish law, and applicable security standards.

2. What Personal Data We Collect

a. Location Data

• With your permission, DOGOUT collects and stores your device’s GPS location to help you discover dog-friendly places and experiences.
• Location tracking is active only when the app is in use or when granted background access by the user.
• Location data is stored securely for up to 1 year solely for feature functionality, recommendations, and safety reporting.

b. Account Information

When you sign up using Apple, Google, or email, we collect:

• Your name, email address, and profile image (if provided).
• Authentication and device info.

c. User-Generated Content (UGC)

Users can contribute public content, including:

• Reviews and ratings.
• Photos, comments, and map markers (e.g., dog parks, water spots, cafés).
• Newly created dog-friendly locations.

Notes: This content is publicly visible to other users by default, and providing it is optional.
In-App Reporting: Go to the user’s profile Tap the “More” icon Choose from: Block or Block and Report. Contact: admin@dogout.app

d. Behavioral and Analytics Data

We collect anonymized usage data to improve our services, such as: features you use, routes viewed, and interaction with maps and filters.

e. Communication Data (Push Notifications)

If you opt in, we may send push notifications to your device to inform you about community activities (e.g., walk invitations, new map events) and key app updates. You can opt out at any time via your device settings.

3. Third-Party Services

• Supabase — for backend infrastructure, authentication, database, and hosting.
• Mapbox — to provide location services and map features. Mapbox employs data minimization (e.g., deleting IP addresses within 30 days) and does not track individual end-user profiles.

5. Data Retention

• Location data is kept for up to 1 year. User accounts and UGC are retained until you request deletion.

6. Your Rights (GDPR)

If you are in the EU, you have the right to access, correct, delete, or port your data, and object to processing. Contact: admin@dogout.app

7. How to Delete Your Data

You can delete your account and all associated data directly in the app by going to Menu > Settings > Account.

If you want to request deletion of specific personal data, or if you prefer not to use the app, you can contact us from your registerd e-mail address at admin@dogout.app or submit a request through our contact form at
https://dogout.app/contact/
We will review and process your request in accordance with applicable privacy laws.
Please note that certain data may be retained for a limited period where required for legal, security, fraud-prevention, or compliance purposes.

9. Where We Store Your Data

Data is securely stored on Supabase cloud infrastructure (EU and USA) in compliance with GDPR.

10. Data Sharing and Security

We do not sell your data. We use end-to-end encryption, secure authentication, and share data only with trusted processors for app functionality.

12. Contact Us

Email: hello@dogout.app
Visit: https://pl.dogout.app/privacy-policy/

13. Additional Information / Disclaimer

• DOGOUT acts solely as a connecting platform for dog owners. We are not responsible for what happens during meetups, dog behavior, or any damages incurred during joint walks. As a dog guardian, you are entirely responsible for controlling your dog, understanding its behavior, and organizing walks with common sense and safety in mind.
• We guarantee that DOGOUT does not sell or share your personal data with third-party marketing agencies or data brokers. All collected information remains under our strict control and is processed only by essential technical infrastructure providers (e.g., Supabase, Mapbox) to ensure the app functions properly.